Payment Policy

Effective date: 1 September 2026

QuaLux Decor is operated by RosaRose Boutique. This policy sets out how you can pay for an order with us and what we do to keep those transactions secure.

Ways to pay

Credit and debit cards

We accept Visa, Mastercard, American Express and Discover. At checkout, choose the card option, enter your card number, expiry date and security code, then fill in your billing details and confirm. You'll see a confirmation on screen straight away, followed by a confirmation email.

PayPal

Choose PayPal at checkout and you'll be taken to PayPal to sign in, or to create an account if you don't have one. Pick whichever funding source you prefer — your balance, a linked card, or your bank account — and approve the payment. PayPal returns you to our site, where your order is confirmed.

Apple Pay and Google Pay

If you're shopping on an Apple or Android device, you can check out with Apple Pay or Google Pay. Select it at checkout, authorise the payment with Face ID, a fingerprint or your device passcode, and confirm your delivery and billing details. You'll be returned to our site with your order confirmed.

When you are charged

Payment is taken when you place your order, not when it ships. If an item turns out to be unavailable after you've paid, we'll contact you and refund that portion of your order in full.

Currency

Prices are shown in the currency selected on our store. If your card or account is held in a different currency, your bank or card issuer sets the conversion rate and may add its own fee. We have no control over and receive no part of those charges.

Keeping your payment details safe

Every payment is encrypted in transit using industry-standard TLS/SSL.
We never see or store your full card number or bank details. Card data goes directly to our payment processor, which is PCI DSS compliant.
Our checkout and payment integrations are kept current with applicable security and regulatory standards.

Failed or declined payments

If a payment is declined, the most common causes are an incorrect security code, an expired card, insufficient funds, or your bank's fraud screening. Check your details and try again, or use a different method. If it keeps failing, your bank will be able to tell you why — we don't receive the reason for a decline.